Privacy Policy

1. Introduction

WENTZEL.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our specialized AI services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Services, including:

• Name and contact information (email address, phone number)
• Company name and job title
• Account credentials
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you access our Services, we automatically collect certain information:

• Device information (browser type, operating system)
• IP address and geographic location
• Usage data (pages visited, time spent, interactions)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Responding to your comments, questions, and support requests
• Sending promotional communications (with your consent)
• Analyzing usage patterns to enhance user experience
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors who assist in providing our Services
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given explicit consent to share

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information and to improve our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Types of cookies we use:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of our interactions with you.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

9. Third-Party Services

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our contact page or at the email address provided on our website. We will respond to your inquiry within a reasonable timeframe.